Ben Uzor Jr
In keeping with the Quality of Service (QoS) mandates of the
Nigeria Communications Commission (NCC), MTN Nigeria has clearly drawn out its
roadmap for the successful implementation of its $1.3 billion nationwide expansion
project. The telecommunications company disclosed yesterday that all facet of
its network (radio, transmission and core) which happens to be the largest in
Africa would be given a face lift in the next nine months. According to the
telecom company, it had commenced a comprehensive network modernisation and
swap-out exercise that is expected to cover its extensive network across the
country.
However, MTN on Thursday informed its over 40 million subscribers
that the network optimisation and modernisation project would come with some
pains. Wale Goodluck, corporate services executive, MTN told newsmen in Lagos
yesterday that subscribers would experience downtime during the implementation
of the project as legacy (old) infrastructure and systems deployed ten years
ago will be replaced with latest technologies with a view to improving
efficiency and availability of the network. This move, he said would ensure
that MTN’s subscribers going forward enjoy better quality of service. Beyond
this, MTN carries 50 percent of Nigeria’s telecoms traffic which means that
subscribers on other networks would also experience downtime. Besides, Goodluck
explained that MTN was already evaluating and analysing traffic patterns to
determine the best possible point in time to effect these changes.
This, he went on would ensure downtime is reduced to the barest
minimum while the modernisation project goes on. “We will make most of these
changes at night when the traffic levels are low. Goodluck reiterated the
company’s commitment to delivering best-in-class telecoms services to its
subscribers, further adding that the modernisation project was not in response
to the N1.17 billion fines imposed on operators by the NCC for rendering poor
services to subscribers on their respective network. He dismissed the idea that
payment of the fine would affect the company’s budget for the execution of the
project.
He said the project, which had been in the pipeline for several
months commenced over a month ago after intensive planning. “Our local team
working closely with our technical partners and experts began work in April,”
said Goodluck. “They have done much of the backend work preparatory to the
actual swapping of network components in the days ahead.” Goodluck said the
massive project involving three technical partners, Ericsson, Huawei and ZTE,
will be carried out at night to minimise impact on the quality of service. In
addition, he said the exercise will be done in clusters, such that select base transceiver
stations (BTS) in disparate parts of the country will undergo simultaneous
upgrade to further ensure that the negative impact of the exercise is brought
to its barest minimum.
“Our CAPEX budget for 2012 is more than enough to deal with our
network expansion plans for 2012. We expect government to quickly address the
issue of right-of-way so as not slow down network build. Government has made
some intervention for the Aviation, Maritime sector. The telecoms sector should
not be excluded”, he argued. Giving vivid insight into how the project will
play out in terms of implementation phases, Lynda Saint-Nwafor, chief technical
officer (CTO), MTN, said yesterday that firstly the company would commence
swapping of all single service nodes to multi service nodes.
This, according to her means a single radio platform will be
deployed to deliver all communications technologies (2G, 3G, and Long Term
Evolution). “Moving on to the transmission network, we are swapping out legacy TDM (Time Division Multiplexing)
radios for IP (Internet Protocol) radios which would give us increased
flexibility in terms of capacity provisioning on the transmission and back haul
networks. On the core network, we are moving to high-capacity blade MSC (Mobile
Switching Centre) that would help us reduce the number of hand over failure
which causes drop calls.
“On every sphere of the network, we are going to be modernising
and optimising our infrastructure with the common aim of improving the quality
of service”. Alluding to the need to adopt alternative energy sources to
address Nigeria’s problem of power which according analysts is the essential
drawback to delivering good quality of service, Nwafor disclosed that even the
power generation would also be affected as the operator would be swapping
existing power systems at most of the sites with hybrid power system which is
environment-friendly.
According to her, the company should have about 4000 sites on
hybrid power system by the end of the year, up from the current 2000 sites. Also
as part of the massive project, Saint-Nwafor disclosed that a contract had been
signed with end-to-end telecommunications solutions provider, Ericsson, to
optimise 3000 base transceiver stations across the country. At the end of the
exercise, the BTS will operate at peak performance, significantly improving
customer experience on the network, she added. She explained that in some
locations, especially where security situation would not allow her team to work
at night, there will be temporary service difficulties in the course of
swapping equipment and optimising the network.
She implored customers in such areas to bear with the company,
assuring that such temporary pains would usher in a new era of enjoyable
services and thrilling experience. Finally, Funmi Omagbenigun, general manager,
corporate affairs, MTN pointed out that maintaining good quality of services
was in MTN’s best interest. “We are working to ensure that we have the capacity
to deal with the volume of traffic. We do everything possible to minimize the
downturn time when we make these changes to our network”.
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