Monday, June 11, 2012

Voice services dominates market as Nigerians spend N292bn on calls in Q1


Ben Uzor Jr

Nigeria’s envisaged migration to a data (internet) service dominated market is happening at a rather slow pace with telecommunications operators still generating significant revenue from voice services. It is estimated that about N291.2 billion was spent by subscribers on phone calls in the first quarter of 2012. Recent statistics from the Nigerian Communications Commission (NCC) reveals that the total number of active telephone subscriptions in Nigeria has reached 99.14 million as at the end of March, 2012. This figure however represents the combined active subscriptions obtained on Global System for Mobile Communications (GSM) networks, the Code Division Multiple Access (CDMA) and the fixed wired/wireless networks in the country.

Industry analysts told Business Day at the weekend that this statistics clearly shows that there still exist tremendous opportunities in the voice segment of Nigeria’s highly competitive market, and perhaps explains why much has not been done in the area of data service. This, according to them, is even with the growing number of submarine cable systems on the shore. London-based research firm, Pyramid Research highlighted that revenues generated by the telecoms industry amounted to $8.6 billion in 2010. This, according to the firm shows an increase of 6.7 percent over the revenues generated by operators the previous year. Going forward, Pyramid Research predicted that revenues would hit $11 billion (N1.7 trillion) by 2013.

Over 90 percent of this revenue, according to industry analyst would come from voice services, adding that this would change before long as operators, federal government and other stakeholders in the industry works collectively to strengthen investment in the area of deploying in-land fibre networks needed to move available bandwidth capacity around the length and breadth of the country. The estimated amount spent on phone calls in Q1 is based on the current Average Revenue per User (ARPU) in the country, which industry watchers put at around N1, 000. ARPU refers to the financial benchmark used globally by telecoms companies to measure the average monthly or yearly revenue generated from an average subscriber.

It was gathered that with an ARPU of N1, 000 subscriber base of 96,150,836, telecoms subscribers parted away with N96.15bn for phone calls; while in February, when there were 96,616,580 active telephone lines in the country, an estimated N96.61 billion was spent by telecom subscribers. In March, 2012, the spending of telecoms subscribers on phone calls was estimated at N99.14 billion; bringing the total telecoms consumer expenditure on phone calls in first quarter of 2012, spanning January, February and March at N291.2 billion. Besides, Lanre Ajayi, president of the Association of Telecommunications Companies of Nigeria (ATCON) told Business Day that telcos revenue from data services is increasing significantly.

“Today, there are a lot of people carrying their internet dongles. We have over 45 million internet users. I don’t know why we are still stuck on mobile access when the fixed line access should have been the primary source of connecting to the internet. We need to stimulate demand by getting our schools, hospitals and homes connected to the internet. We need to get government services online. We need to move our businesses online. Commenting on the increasing reliance of Nigerians on telecoms services, Deolu Ogunbanjo, president of the National Association of Telecoms Subscribers (NATCOMS), said “The increasing spend of telecoms subscribers on their various network is a reflection o the importance of the service to our daily activities.”He challenged the telecoms operators to improve the quality of service on their networks while asking the federal government to also help address the challenges being faced the operators in expanding their network for improved services.

First published on Monday 11 June 2012

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