Monday, November 5, 2012

Telcos lean on Blackberry to drives data revenue

·         Generate N6bn monthly
Ben Uzor Jr

There is a clear transition from voice to data usage in Nigeria’s technology space, with the four biggest telecommunications networks generating an estimated N6 billion monthly from Blackberry Internet Services (BIS), Benuzorreports has learnt. With the steady decline in voice revenues, operators are beginning to pay keen attention to data services as the next revenue generating stream. There are three million connected smartphones on all four GSM networks, out of which two million are Blackberry devices, according to research firm, Informa Telecoms & Media. With an average monthly BIS spend of N3, 000, operators generate about N6 billion from BIS. A senior executive at MTN who pleaded anonymity told Benuzorreports, that BIS for quite sometime contributes significantly to data revenues.

The telecom company in a report, weekend said data services has continued to gain momentum, although growth in 2G data users was impacted by network congestion. Kamba Daniels, chief executive officer, Himmlisch Limited told Benuzorreports in an interview that the introduction of cheaper service plans with attendant expansion of subscription base has pared down revenue. "Blackberry in so many ways is a pioneer in the smartphone market.  "RIM tapped into the aspirational bent of the Nigerian society; so it has remained a status-denominator amongst the teeming population especially among the youth. There are millions of Nigerians in diaspora; many of whom caught on to the fad early when it held sway in the West, so they impressed it on their relatives to get BBs to maintain easy, cost-effective communication. The Blackberry success story cannot be divorced from the social and entrepreneurial spirit of the Nigerian who need to stay connected to family far and wide and with the various enterprise solutions that RIM offers like push email, twitter, BBM and Facebook to keep abreast of their businesses".

The federal government has restated its commitment to provide ubiquitous and affordable broadband services in the country. It has already opened its door to the global investment community through the adoption of an open access model strategically designed to strengthen investment in the area of deploying in-land fibre networks needed to move available bandwidth capacity around the length and breadth of the country. In view of this, Nigeria’s internet access model characterised by slow and exasperating access to cyberspace even with the growing number of undersea cable systems on the country’s coastline, would soon become a thing of the past.

Omobola Johnson, Minister of Communication Technology, had promised to facilitate the development of Information Communications Technology (ICT) infrastructure in the country to increase the number of internet users in Nigeria to 70 million by 2015. Besides, Lanre Ajayi, president of the Association of Telecommunications Companies of Nigeria (ATCON) told Benuzorreports that telcos revenue from data services is increasing significantly. “Today, there are a lot of people carrying their internet dongles. There are lots of Nigerians carry blackberries and smartphones with internet connections. We have over 45 million internet users. I don’t know why we are still stuck on mobile access when the fixed line access should have been the primary source of connecting to the internet.

“We need to stimulate demand by getting our schools, hospitals and homes connected to the internet. We need to get government services online. "We need to move our businesses online", he added. However, Nigeria’s envisaged migration to a data (internet) service dominated market is happening at a rather slow pace with telecoms operators’ still generating significant revenue from voice services. Mobile telephone subscribers in the country spent N593 billion on calls between January and June, 2012. This is based on the widely acceptable Average Revenue Per User (ARPUs) figure of N1, 000 per month for the telecoms industry amid a growing subscriber base.

With the active GSM and CDMA lines surpassing the 94 million mark in January to well over 101 million in June, subscribers must have spent at least N593 billion on making calls in the first half of the year. Industry analysts told Business Day at the weekend that this statistics clearly shows that there still exist tremendous opportunities in the voice segment of Nigeria’s highly competitive market, and perhaps explains why much has not been done in the area of data service. It was gathered that with an ARPU of N1, 000 subscriber base of 96,150,836, telecoms subscribers parted away with N96.15bn for phone calls; while in February, when there were 96,616,580 active telephone lines in the country, an estimated N96.61 billion was spent by telecom subscribers. In March, 2012, the spending of telecoms subscribers on phone calls was estimated at N99.14 billion; bringing the total telecoms consumer expenditure on phone calls in first quarter of 2012, spanning January, February and March at N291.2 billion.

Commenting on the increasing reliance of Nigerians on telecoms services, Deolu Ogunbanjo, president of the National Association of Telecoms Subscribers (NATCOMS), said “The increasing spend of telecoms subscribers on their various network is a reflection o the importance of the service to our daily activities.”He challenged the telecoms operators to improve the quality of service on their networks while asking the federal government to also help address the challenges being faced the operators in expanding their network for improved services.

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