Glo is a friendly network, says Governor Chime

Glo is a friendly network, says Governor Chime
. . . as new Gloworld opens in Enugu
Ben Uzor Jr
Sullivan Chime, executive governor of Enugu State has described the Second National Carrier, (SNC) Globacom as ‘a friendly network’. The governor made this assertion at the opening ceremony of the second Gloworld shop in Enugu, the state capital. Chime who spoke last week through his commissioner for youth and sports, Matthew Idu revealed that Globacom has done well in the area of service delivery, further adding that the opening of the new Gloworld in Enugu is another evidence of the company’s commitment to friendly interface with its customers. He thanked the company for its support to the state, clearly stating that Enugu state has been, and will continue to be a great supporter of Globacom. Commenting on the rationale behind setting-up the new facility, Shade Olusope, managing director of Gloworld said that the new shop was built to bring services as close as possible to Nigerians. “We do not want people to go far to solve their communication problems. We want everybody to have Gloworld in his or her domain”, she explained. Gloworld, the customer service/retail arm of Globacom, currently has 45 outlets spread across all geographical zones of Nigeria. According to Olusope, Gloworld has the largest telecoms customer relations network in Nigeria and is still growing. “We have a strategic plan to increase our customer service contact centres to 50 by this year”, she added. In response to radio and press announcements, excited subscribers in Enugu thronged to No. 23, Okpara Road, the location of the new Gloworld shop to experience the promised one-on-one, hi-tech customer care services of Globacom as soon as the shop threw its doors open to customers. With the opening of the new Gloworld, customer can obtain quick solutions to all issues ranging from SIM replacement to making enquiries and recovering over-scratched recharge cards. Other services offered by Gloworld include refilling of airtime, unblocking, phone and laptop configuration and payment of bills. The Gloworld also offers subscribers the additional benefits of purchasing all Glo products in a more comfortable and classy environment. Other dignitaries at the ceremony, who were also the first to be served at the new Gloworld, included the Enugu State Commissioner for Information and Culture, Chuks Ugwoke and the chief executive officer of Alhambra Resources, Chime Orji.